— Equipment Support

Something not working right?

You scanned this off equipment we installed. Tell us what's going on and we'll get back to you fast — most issues are quick fixes.

Try This First
  • → WiFi or network acting up? Unplug the router for 10 seconds, plug it back in, and give it 2 minutes to fully restart.
  • → App won't connect to your system? Force-close it completely and reopen it.
  • → Device seems dead? Check for a power light — if it's off, check the outlet or breaker before anything else.

Didn't fix it? Fill out the form — no need to diagnose it yourself.

Prefer to call?

We reply within a few hours during business hours.